Report last updated: 2026-04-13
| Symptom | Likely Cause | Resolution | |---------|--------------|------------| | Device is Entra registered (not joined) | Registration type mismatch | Rejoin as Entra ID joined | | Device joined before Windows 1703 | Old OS version | Upgrade to supported build | | No TPM or TPM not provisioned | Hardware limitation | Use USB startup key (not uploaded) | | Network proxy blocks enterpriseregistration.windows.net | Outbound connectivity | Allow FQDN on port 443 | | Scheduled task disabled | GPO or manual change | Enable task under \Microsoft\Windows\BitLocker | bitlocker recovery key azure ad
Keys are not stored for Entra ID registered devices (workplace-joined) or personal Microsoft accounts. Report last updated: 2026-04-13 | Symptom | Likely