| Issue | Solution | | :--- | :--- | | "No update available" but you know a new version exists | Wait 48 hours (updates roll out in phases). Or update via USB. | | TV freezes during update | Unplug TV for 60 seconds, plug back in, and retry USB update. | | Wi-Fi keeps disconnecting before update | Move router closer or use Ethernet adapter (if supported). Use USB method instead. | | USB drive not recognized | Reformat to FAT32. Ensure file is not in a folder. Use a 2GB–16GB drive. |
Navigate to and press OK .